Shipping policy

Collaborate Fashion NZ Shipping policy

We ship orders within New Zealand. We ship all orders from our place of work in Mandeville, NZ. We will endeavour to process orders as quickly as possible.We aim to have your purchase on its way to you within Three days from your order time excluding weekends and public holidays.

When the money has cleared and we have the item ready you will receive notification that your purchased item is ready for dispatch. Once it has left our store it will arrive typically within 3 working days (if rural allow another day) throughout New Zealand. If an order is placed after 8am on Fridays or during a weekend or a public holiday it will be dispatched on the following trading day. Don’t hesitate to contact at any time regarding progress report.

If you have an urgent order please contact us and we will help you get your product ASAP.

How much will your shipping cost?

Our Nationwide (NZ) shipment cost is $12 per order, this will be added to your order at checkout. Rural delivery is $15.50. For larger items including Merry People boots we charge a rate of $15.50 Nationwide & Rural. We offer Free shipping for all NZ orders over $500.Please select the right shipping rate for your order to save time and confusion, if you do select the wrong shipping we will contact you to arrange payment.

 How long will your order take to get to you?

We aim to get your purchases out the door within Three days (excluding weekends and public holidays) It will take 2-5 working days to arrive at your door if in NZ.

 How can you track your oder?

we'll send you an email as soon as your order has been shipped with a link to tracking info.

 Where do we ship from?

Collaborate Fashion NZ Mandeville.

Click and Collect 

If you have selected click and collect please pick up during business hours.

Returning an item

If you choose to return an item,(unless it was damaged on arrival), you are responsible for the postage payment to get it back to us. You will not receive a store credit until the item is back to us with tags and in unused condition.